Category: Chatbot News
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Conversational Ai Vs Chatbots
“The pairing of intelligent conversational journeys with a fine-tuned AI application allows for smarter, smoother choices for customers when they reach out to connect with companies,” Carrasquilla suggested. Most companies use chatbots for customer service, but you can also use them for other parts of your business. For example, you can use chatbots to request…